Duration:                            Full Day 

Delivery Method:               Virtual OR Face to Face

Who is this course for?   SOCIAL HOUSING & Local Authority Officers only  

Course Content:

Social landlords can offer a myriad of tenancy types to prospective occupiers and with that come a myriad of rights and responsibilities. This session begins by exploring the basics of security of tenure, including a good look at secure, assured and assured shorthold tenancies. We then consider the rights and obligations associated with each tenancy type and how this relates to the various in-tenancy changes that may need to occur. 

Learning Outcomes:

·         Back to basics - Understand the distinction between a licence and a tenancy

·         Understand the key tenancy types offered by social landlords including secure, assured and assured shorthold, knowing when and how they should be issued.

·         Understand how internal policies and contracts can enhance upon these rights.

·         Understand the varying rights to succession, assignment and subletting for each tenancy type

·         Understand how tenants can terminate tenancies through NTQ and what happens when occupiers are left behind in situ.

·         Know how to respond and process the death of a tenant

·         Discuss use and occupation charges and local policy/procedure

·         Understand the basics of terminating the different tenancy types and how to manage breach of contracts, including evidence required to support the tenancy management process.

·         Explore how to effectively manage low level ASB and how this feeds in to other tenancy breaches

·         Explore the needs of customers who are experiencing vulnerability and how social landlords may need to adapt their service delivery to meet need.

Certification:    Attendance and knowledge check

Pricing:  Enquire for details

Next Face to Face Course Dates:  Enquire for details

Next Online Course Dates:  Now taking bookings for 2026
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